May 20, 2011 At this time of year many parents and students are waiting. Waiting for admission acceptance, waiting for financial aid notification, or waiting for a student loan check or other critical college enrollment event. They patiently watch their home mailbox, wait by the phone and look for email.
The problem is that in some cases, colleges are communicating in additional ways outside parent and student experience.
In many cases, parents complaining that their student has no financial aid award are mistaken. The award has been posted in the student account at the university. The student has not read a key email, or listened to a key piece of information provided earlier by the college. So the student is not looking in the right place to insure that money is awarded and tuition will be paid. Make sure to ask college representatives how students are notified of admission and financial aid decisions before you are stuck waiting and waiting for something that has already happened.